Delivery Times :

 

Delivery does depend very much on the product you are ordering. We try to keep some items in stock, delivery on stock items can be within 5 working days. The majority of items, such as custom horse jumps / custom made jump fences are made when order is received and therefore will take longer to deliver because they have to be made. Delivery time will range from 2 - 8 weeks with an average order time of 4 weeks. If you are ordering goods for a specific event such as competition horse fences and custom horse jumps / custom made jump fences please contact us with the specific dates and we can advise you as to wether we can fulfill the order in time. Ordering out of season will usually give a much faster delivery time. For a more precise delivery times please contact us.

 

Terms & Conditions

 

Our Guarantee and returns policy Quality-Jumps-4-u is totally committed to customer satisfaction and we pride ourselves on our reputation for quality and service. However in the unlikely event that, as a private consumer, you are not totally satisfied with any goods purchased please inform us, in writing within 7days, starting on the day after the goods are delivered to you, and we will give you a replacement or Repair. The goods must be returned to us unused, and wherever possible, in the original packaging, together with your receipt or original invoice.. If the original packaging is not available you should use packaging that would provide similar protection. (Please note carriage costs will not be refunded ).

 

Refunds will not be made for goods made to customers personal specification (custom order) such as "custom horse jumps" / "custom made jump fences" . Please ensure that you order the size appropriate for the intended use Please note that timber is a natural product and as such is prone to movement we cannot be held responsible for shrinking, expansion and to a degree shaking to our products such as wooden horse jump sets and wooden chicken huts / tortoise runs